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What Every HE Professional Should Know About Using AI in Recruitment and Outreach
AI is already reshaping student recruitment and outreach. This guide breaks down what you need to know and where to start—offering practical, jargon-free tips for using AI tools in your day-to-day work.
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Best Practice Guide for Using SMS in Higher Education
Text messaging cuts through digital noise like nothing else. With open rates hitting around 98% in the UK, SMS gives you a direct line to students. Here's how to make your text campaigns actually work.
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Launching an AI Chatbot? Here’s What Works
So you're thinking about an AI chatbot for your institution? Or maybe you've got one but want to get more from it? Here's how to make sure your bot becomes the superstar of your student support team.
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Gecko’s AI Chatbot Gets a Memory Boost
Our AI chatbots have just had a significant upgrade that transforms how they interact with students. We've enabled full contextual memory for all AI agents, allowing them to remember previous messages within a conversation.
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How We Use AI to Create Content at Gecko
At Gecko, we use AI to help us create better content faster. We combine ChatGPT for research with Claude for content creation. Here's how we do it.
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The New Reality of Student Recruitment: What’s Really Happening on Campus
Something fascinating is happening in university recruitment right now. In a recent discussion with leaders from Manchester, Hertfordshire, and Dundee universities, it became clear that we're dealing with a completely different kind of student than we were just a few years ago.
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AI Innovation: Beyond the Buzzwords – What’s Actually Possible?
Let's talk about AI - but not in the way you might expect. Forget the hype and sci-fi scenarios for a moment. Something genuinely extraordinary is happening right now, and it's changing everything from how we discover new medicines to how we engage with students.
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Gecko Sets New Standards in Higher Ed Tech Support with Customer-Centric Approach
Gecko has released its end-of-year support metrics, demonstrating exceptional service levels that set new standards in the education technology sector. The company achieved a remarkable 99.6% positive conversation rating while managing over 3,300 support conversations in 2024.
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Gecko Strengthens Security Leadership with Latest Compliance Achievements
Gecko, creators of the leading student engagement platform for higher education, continues to enhance its security and compliance programme with multiple certification achievements, including SOC 2 Type 2 completion and ISO 27001:2022 transition.
