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How Leeds turns Forum insights into real results
See how Leeds used practical takeaways from Gecko Forum to improve Open Day bookings, reduce admin, strengthen data flow and keep refining their student engagement strategy year after year.
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How to get WhatsApp right in higher ed
A practical guide to WhatsApp for higher ed teams. Get consent right, plan your templates, and reach students on the channel they actually check.
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Stop broadcasting. Start conversations.
See how SMS, AI and automation can turn one-way outreach into personalised, timely conversations that help students get answers faster and free up your team’s time.
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What’s new in Gecko: Q1 2026
Team-based channel access, smarter forms, faster event exports and more. Here's everything we shipped in Q1 and a look at what's coming next.
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Clarity and confidence in the final stage of the admissions cycle
As the admissions cycle nears the end, students need clarity more than volume. Small changes in timing and message focus can reduce uncertainty, build confidence, and make it easier for students to take the next step.
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Three part event follow up that reduces repeat questions
This three part structure keeps messages light, makes the next step obvious, and reduces repeat questions by focusing on what students need right now: confirmation, value, and what happens next.
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A simple segmentation framework for event season follow up
Event season gets busy fast. A few simple signals like subject, location and engagement can make follow ups more relevant, cut inbox noise and help students take the next step with confidence.
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What HE really needs from AI training right now
What happened when Gecko's Jonny AW ran a hands-on AI prompting workshop at HELOA and the cheat sheet to try it yourself.
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Five most common gaps in offer holder comms and how to close them
From long emails to unclear next steps, these quick fixes improve student experience and reduce follow ups. Simple changes that make a real difference.
