We’ve created a side-by-side demonstration that shows just how powerful this upgrade is. In the video, you can watch as we compare the same chatbot with and without memory. The difference is remarkable – especially when the student asks follow-up questions about course requirements and scholarship options.
Watch the demo to see how the memory-enabled bot provides tailored information for an Indian undergraduate student interested in chemistry, while the traditional bot gives generic responses that miss the mark.
Previously, our chatbots treated each message as a standalone interaction. Now, they retain information shared earlier in the conversation, creating more natural and personalised exchanges.
This means your AI can:
For example, if a student mentions they’re an undergraduate from India interested in chemistry, the AI will remember these details throughout the conversation. When they ask about “requirements,” the bot knows to provide undergraduate chemistry requirements specific to Indian students, rather than generic information.
If you’re already using our AI chatbots, this feature has been automatically enabled for all your agents – no action needed.
For those considering our platform, this represents the sophisticated level of AI interaction you can expect from our technology.
Before rolling out this enhancement, we put it through comprehensive testing against our technical, security and ethical standards.
Our data protection protocols ensure:
We partner only with trusted AI vendors who meet enterprise-grade privacy and security requirements.
This upgrade opens up new possibilities for student engagement. Chatbots can now guide students through course selection by remembering their interests and preferences throughout the conversation, creating more helpful interactions.
It’s all part of our mission to help your small team achieve outsized results by providing technology that evolves to meet your needs.
