See how universities and colleges use Gecko to simplify their work and connect with more students. Explore the challenges they faced, what they changed and the difference it made.
University of California, Irvine
UCI handled 50,000+ additional student applications with no extra staff by deploying Gecko’s chatbot “Peter the Anteater”, which answers frequently asked questions including via Financial Aid, after just a 5 day setup.
Read case studyAmarillo College
Amarillo College implemented Gecko’s chatbot almost entirely independently, requiring minimal IT support. They embedded a small code snippet, launched the bot, and immediately saw meaningful engagement with students, even at a surprisingly deep level of comfort.
Read case studyBunker Hill Community College
Bunker Hill Community College deployed Gecko across admissions and advising, enabling over 39,000 unique student conversations, improving engagement, retention, and cross department support.
Read case studyNYU Grossman School of Medicine
NYU Grossman School of Medicine uses the Gecko integrated with their Slate CRM via weekly SFTP syncs to track every prospect interaction, across admissions, a graduate biomedical program, and the research community, enabling personalized outreach, engagement measurement, and recruitment strategy optimization.
Read case studySam Houston State University
Sam Houston State University transformed their event experience by streamlining check in via QR codes, introducing texting for on the day communication, scanning attendees offline, and using live chat to resolve issues in real time, creating a seamless experience across digital and in person touchpoints.
Read case studyMiddlesex University
Middlesex University has used Gecko since 2019 to streamline its Clearing process, providing multi channel student engagement via chat, social messaging, and integrated case management to improve student experience and save staff time.
Read case studyDurham University
By using Gecko with Microsoft Dynamics 365, Durham University replaced multiple event-specific forms with a single reusable form, improved data accuracy, and automated follow-up from UCAS fairs. This reduced manual admin, sped up responses to prospects, and gave teams richer, more reliable insight into enquiries and applications.
Read case studyUniversity of Bath
University of Bath leveraged Gecko’s CRM integrated tools to automate event workflows, centralize applicant data across events and departments and improve clarity of pre event communications, achieving over 90% touchpoint capture and high student satisfaction.
Read case studyArapahoe Community College
During Fall 2020, Arapahoe Community College bucked national enrollment declines by implementing Gecko’s chatbot, boosting enrollment by 3% compared to 2019 and helping sustain student engagement amid COVID‑19 disruptions.
Read case study