CRM built for student engagement

Bring together student conversations, data and touchpoints in one place. Trusted by 170+ institutions to support millions of student interactions each year.

Gecko CRM: contacts, conversations, events and in-app calling
The challenge

Teams are under pressure

You are expected to deliver better student experiences with shrinking budgets and outdated tools. The gap between expectations and reality keeps growing.

Doing more with less

Teams are expected to support more students with the same time and budget.

Systems that don’t connect

Student information is split across tools and teams.

Legacy platforms slowing teams down

Hard to change and limited in what they can support.

Rising expectations for instant answers

Students expect fast answers, including outside office hours.

An inconsistent student experience

Students repeat themselves and get mixed messages.

Manual admin taking over

Time goes on updates, exports and spreadsheets.

The Solution

How Gecko helps

Gecko brings together student conversations, follow-ups and data so teams can spend less time on manual work and deliver a more consistent student experience. AI is built in where it helps most.

Gecko conversations and an illustrative automated Open Day follow-up
  • One place for student conversations

    Bring email, text, chat and calls into a single shared inbox. Every interaction is connected and easy to pick up, so nothing gets missed.

  • Less manual work for teams

    Automate routine enquiries, follow-ups and admin tasks, and reduce reliance on spreadsheets and workarounds.

  • Faster support at any time

    Give students quick answers day and night, with clear handover to your team when a human touch is needed.

  • Consistent student experience

    Students get the right information across every channel and do not have to repeat themselves.

  • Flexible data that fits your setup

    Manage student data in Gecko or keep it in sync with your existing CRM, depending on what works best for your team.

  • Visibility teams can act on

    See what has happened, what is next and where engagement is working across the student journey.

Proven Track Record

We’re not tech outsiders guessing what teams need. We’ve focused on student engagement for over a decade.

14+

years supporting education

170+

institutions worldwide

200m+

student Interactions

Northumbria-logo-quote

Gecko is like having an extra team member supporting our recruitment activity. It enables us to deliver targeted communications at scale with a small team.

Jack Walsh
UK CRM Co-ordinator, Northumbria University
Integrations

Works with the systems you already use

Gecko works alongside your enterprise CRM to support the work it was never designed to handle

Slate by Technolutions

Slate

Use Gecko alongside Slate for messaging, events and enquiries, while keeping Slate as your core CRM.

salesforce-logo

Salesforce

Use Gecko alongside Salesforce to manage student conversations and follow-upr

Ellucian

Ellucian

Use Gecko alongside Ellucian systems to support day to day student interactions.

Who We Serve

Supporting teams across every campus

From admissions to alumni relations, Gecko helps teams manage student engagement through the whole lifecycle

Admissions & recruitment

Respond to enquiries faster, run events and nurture prospects with simple multi-channel journeys

Student services

Offer 24/7 support with chat, manage requests and keep a clear view of each student across teams

International recruitment

Support prospects in 50+ languages, handle time zone gaps and guide students through key steps

Career services

Keep students engaged with timely texts and emails, plus chat support for quick questions

Graduate admissions

Manage complex application workflows, coordinate communications and support longer decision cycles

Community colleges

Scale personalised engagement without adding staff, improve follow-up and support retention

Online education

Support remote learners 24/7, handle course enquiries and keep engagement consistent across cohorts

Working together

Ongoing support you can rely on

We stay involved beyond implementation, with practical support and training that helps teams get value quickly and keep improving.

A practical onboarding checklist for a university team

Hands-on onboarding

We work with your team to set things up properly, connect your systems and get you live with confidence.

Live training practical guides and learning resources

Training that fits your team

On-site training, clear documentation, live sessions and self-serve resources so teams can learn at their own pace.

An example support conversation about event reminders

Support inside the platform

Get help without leaving Gecko, with fast responses from people who understand how your institution works.

FAQ

Questions that actually matter

Get straight answers about how Gecko transforms student engagement—no marketing fluff, just the insights you need to make an informed decision.