More time for the moments that matter.

Education changes lives. We build technology that gives the people behind it more time to connect with students, answer the big questions and help them take their next step.

Our story

One idea. A purpose that still drives us.

Matt Lanham founded Gecko in 2012 with a vision to change how universities and colleges engage with students. The idea was simple: make the everyday work easier, so institutions can do more of the work that matters. Hear how Gecko began, in Matt’s own words.

Always moving forward

Built to keep moving education forward.

From our first data capture tool to our Agent Operating System, we keep finding new ways to help education teams do more. A few milestones along the way.

  1. 2012

    Capture

    Our journey begins with student data capture.

  2. 2015

    Visit

    Event management joins the Gecko toolkit.

  3. 2016–2017

    Talk & Chat

    Cloud calling in 2016, followed by live chat in 2017.

  4. 2019

    AI Chatbot

    Our first AI chatbot, powered by IBM Watson.

  5. 2023

    AI Assistant

    A new generation of student support, powered by OpenAI.

  6. 2024

    Student Portal

    A hub connecting students with Gecko modules.

  7. 2025

    AI + CRM

    Bringing AI and student relationship management together.

  8. 2026

    Agent Operating System

    The next chapter: the launch of our Agent Operating System.

Built around the people doing the work

Student recruitment is full of important moments. A question answered at the right time. A campus visit that makes someone feel at home. A conversation that gives an applicant the confidence to say yes.

But behind those moments sit forms, records, reminders and a long list of jobs that need to get done. Gecko was created to make that work simpler.

Since 2012, we’ve built our products around the needs of education teams. We listen to the challenges they face, understand how they work and turn that understanding into practical tools. Our technology has helped institutions engage with more than ten million students around the world.

Less administration. More human connection.

We help institutions collect and organise student information, manage events, answer common questions and keep conversations moving. By streamlining the routine work, teams can put their time into complex challenges, deeper relationships and more meaningful communication.

Every institution works differently. That’s why Gecko brings together a flexible toolkit, with the tools each team needs and integrations that connect with existing systems, including CRMs. The aim is to make the whole setup work better together.

Education is our focus. Customers are our starting point.

Higher education isn’t just one of the sectors we serve. It shapes how we think, what we build and how we support our customers.

We work as an extension of their teams: listening closely, making room for ideas and helping them put technology to work. Success means solving a real problem, giving someone time back or helping a student get the support they need.

What we believe

Our values show up in how we work.

Four shared principles guide the decisions we make, the products we build and the way we treat people.

Motivated by change

Good ideas matter when they become useful things. We move with purpose, embrace opportunities and focus on making a practical difference for our customers.

A learning mindset

We ask questions, challenge familiar ways of doing things and learn from our mistakes. Understanding our customers is an ongoing job, and there is always more to learn.

Work as a team

We bring our own ideas and personalities, and treat each other with respect and compassion. We give honest, constructive feedback, hold ourselves accountable and get behind shared decisions.

Put customers first

We listen carefully, make space for every idea and go beyond the expected when people need our help. The impact on our customers is the measure that matters.

Meet the people behind Gecko

Our team brings together people who care about technology, education and helping others do their best work. Different skills, different perspectives, one shared purpose.