Case studies — Student engagement in action

See how universities and colleges use Gecko to simplify their work and connect with more students. Explore the challenges they faced, what they changed and the difference it made.

University of East London

How UEL simplified campus tours with personalised, automated emails

How UEL simplified campus tours with personalised, automated emails

The University of East London used Gecko’s Liquid functionality to simplify campus tour bookings and deliver more relevant, personalised communications, while reducing manual setup for their teams.

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Front Range Community College

Increasing orientation attendance with consistent, automated event communications

Increasing orientation attendance with consistent, automated event communications

Front Range Community College (FRCC) uses Gecko to run orientation at scale across multiple campuses, improving in-person attendance through smarter registration and consistent, multi-step communications.

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El Camino Community College District

El Camino College drives 55% call answer rates and 2.3M texts a year with Gecko

El Camino College drives 55% call answer rates and 2.3M texts a year with Gecko

El Camino College was on a mission to boost admissions and scholarship applications and it found that getting students on the phone through Gecko had remarkable results. Gecko is now used to boost student engagement on everything from registration to events.

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University of Birmingham

University of Birmingham Dubai Saves 1,081 Staff Hours

University of Birmingham Dubai Saves 1,081 Staff Hours

The University of Birmingham Dubai uses Gecko’s AI chatbot to handle student enquiries around the clock, saving staff time and supporting international students across time zones.

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Pikes Peak State College

Pikes Peak State College Cuts Software Costs and Saves Time With Gecko

Pikes Peak State College Cuts Software Costs and Saves Time With Gecko

Pikes Peak State College replaced multiple software platforms with Gecko, cutting costs, saving hundreds of hours and improving student communications across the full journey.

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Queen's University Belfast

Queen’s University Belfast Simplifies Virtual and On-Campus Events With Gecko

Queen’s University Belfast Simplifies Virtual and On-Campus Events With Gecko

Queen’s University Belfast uses Gecko to automate event management across virtual, international and on-campus activity, saving staff time and improving the experience for students.

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University of Chichester

University of Chichester Uses Gecko as a CRM for Recruitment and Clearing

University of Chichester Uses Gecko as a CRM for Recruitment and Clearing

The University of Chichester uses Gecko as its core CRM to manage recruitment, events, communications and clearing with a small team and a limited budget.

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Cardiff Metropolitan University

Cardiff Metropolitan University Answers Student Enquiries 24/7 With Gecko Chatbot

Cardiff Metropolitan University Answers Student Enquiries 24/7 With Gecko Chatbot

Cardiff Metropolitan University uses Gecko’s chatbot and WhatsApp to support students around the clock, improving out-of-hours enquiry handling and international engagement.

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Ulster University

Ulster University Streamlines UCAS and Clearing With Smart Automation

Ulster University Streamlines UCAS and Clearing With Smart Automation

Ulster University uses Gecko to automate UCAS and clearing communications, replacing manual processes with fast, personalised workflows that save staff time and reduce admin pressure.

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