Leverage ChatGPT to respond to students instantly, then sync those messages to Slate, Ellucian & Salesforce.
Gecko’s real-time chatbot for universities, colleges & higher education institutions intelligently answers hundreds of student inquiries simultaneously. And it does so from multiple communication channels, day or night, freeing your team to build real relationships with the students who need it most.
Plus, with our ChatGPT integration, you’ll be able to answer those hard-to-train-a-chatbot-for questions, whilst decreasing the time your team spends on chatbot maintenance.
Leverage existing content to power your chatbot, and reduce the time your staff spend on chatbot maintenance.
With the majority of queries being handled out-of-hours, start your Monday morning with an empty inbox.
Review every message sent by your bot (in real time), ensuring your team has full visibility of each conversation.
Gecko chatbot handles all those frequently asked questions that fill up your email inbox and steal the hours from your working day. It means you’re free to take a more impactful and strategic approach to communication.
Technology means we’ve all come to expect instant answers – any time of the day or night. Our chatbot handles hundreds of inquiries simultaneously from multiple channels, including Facebook Messenger, Twitter, SMS, and web chat.
Our implementation team unlocks all your institutional knowledge, so your chatbot becomes your most knowledgeable new employee – one that never sleeps! And we can plan, build and train your team in using your new chatbot all in one week.
On average, a chatbot handles more than 95% of inquiries without any human input. When it comes time to involve a member of your team, we route student messages to the correct individual, and make it easy for your team to manage your workflow.
We understand that while students enjoy more choice than ever before, institutions are faced with the challenge of delivering more – often with fewer resources. Our chatbot frees up your time, so you can concentrate on more strategic tasks, and spend your time nurturing relationships rather than battling through your inbox. We make sure no student inquiries are missed and give every student the opportunity to ask the questions they want answered.
