Blog — Ideas for better student engagement

Practical guides, fresh perspectives and the latest from Gecko. Discover ways to improve recruitment, make communications more personal and give your team more time for students.

Thursday, August 28

Retention Matters – How Chatbots Provide 24/7 x 365 Support

Retention Matters – How Chatbots Provide 24/7 x 365 Support

Retention starts with connection. By handling routine questions 24/7 and directing students to the right resources, chatbots free up advisors to focus on meaningful conversations that keep students on track to graduate.

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Thursday, August 28

Getting Digital: How a Chatbot Can Answer Thousands of Student Questions

Getting Digital: How a Chatbot Can Answer Thousands of Student Questions

Students expect instant answers — and chatbots deliver. From handling thousands of FAQs at once to providing 24/7 support across web, social, and messaging, here’s how admissions teams are saving time and improving engagement.

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Thursday, August 28

10 Reasons Why Your Advising Team Needs a Chatbot

10 Reasons Why Your Advising Team Needs a Chatbot

From saving time and answering repetitive questions to boosting engagement and gathering valuable insights, chatbots help advising teams do more with less — all while giving students instant, 24/7 support.

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Thursday, August 28

Curious About Chatbots for Higher Education?

Curious About Chatbots for Higher Education?

Chatbots are transforming student engagement across admissions, IT, financial aid, and more. From 24/7 answers to freeing up staff time, here’s how universities are launching bots in days and seeing instant impact.

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Thursday, August 28

How Long Does It Take to Launch a Chatbot?

How Long Does It Take to Launch a Chatbot?

Think launching a chatbot takes months? Think again. With the right process, you can go from zero to live in under a week — saving staff hours and resolving student queries instantly.

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Thursday, August 28

How to Gather Feedback From Your Campus Events – and Action It for Maximum Impact

How to Gather Feedback From Your Campus Events – and Action It for Maximum Impact

Great events don’t end when students leave campus. From sending timely feedback requests to segmenting responses and acting on insights, here’s how to turn event feedback into smarter decisions and better enrollment outcomes.

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Thursday, August 28

3 Ways to Track Event Attendance on Campus — and Their Pros and Cons

3 Ways to Track Event Attendance on Campus — and Their Pros and Cons

Tracking event attendance isn’t just about knowing who showed up — it’s about unlocking insights that improve recruitment. From analysing session-level data to automating follow-ups, here’s how to make your events work harder for enrollment.

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Thursday, August 28

In HigherEd, If You're Not Fast, Are You Last?

In HigherEd, If You're Not Fast, Are You Last?

Today’s students expect instant, personalised answers — and staff need smarter ways to deliver them. From AI-powered chat to self-service event portals, here’s how leading universities are using technology to speed up experiences and improve outcomes.

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Wednesday, August 27

Admitting Defeat: Why Admissions Staff Need to Look to Technology

Admitting Defeat: Why Admissions Staff Need to Look to Technology

Admissions work is demanding — but the right tech can make it easier. From automating event bookings to handling routine inquiries, here’s how to free up your team’s time for meaningful student connections.

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