Online Education

Engage and Support Remote Learners

Address the unique needs of fully online programs or institutions. Gecko provides robust virtual engagement tools, accessible remote support, and personalized communication strategies essential for building community and ensuring success for online students.

A remote learner journey connects a virtual welcome, live support, portal tasks and follow-up
  • Accessible Virtual Engagement

    Host all recruitment and student life events online.

  • Robust Remote Support

    Offer 24/7 AI assistance and efficient human support.

  • Personalized Online Experience

    Utilize portals and automated comms for remote learners.

Common Challenges

Struggling with Online Student Engagement?

Supporting remote learners presents unique hurdles. Gecko offers targeted solutions.

Building Community Online

Difficulty fostering a sense of belonging and connection among remote students.

Providing Accessible Support

Ensuring students can easily get help with academic, technical, or administrative issues remotely.

Maintaining Engagement

Keeping online students motivated and connected throughout their program.

Effective Communication

Delivering timely and relevant information (deadlines, updates) to students not on campus.

Scalable Recruitment

Efficiently recruiting and onboarding students for online programs from diverse locations.

Streamlining Online Processes

Managing applications, service requests, and feedback collection digitally.

Online Events & Webinars

Host Engaging Virtual Recruitment & Support Events

Run accessible online open houses, orientation sessions, workshops, and info webinars for prospective and current remote learners. Easily manage registration, automate communications, and track participation.

  • Accessible Engagement

    Connect with students anywhere via virtual events.

  • Streamlined Management

    Simplify registration, reminders, and follow-ups.

  • Build Community Online

    Facilitate interaction through webinars and sessions.

A virtual welcome connects a remote learner with the university and follow-up resources
A remote learner receives a help article and a handoff to a support adviser
AI & Remote Support

Provide Robust 24/7 Assistance

Offer immediate answers to common questions about online courses, tech issues, or administrative tasks using the AI Chatbot. Route complex inquiries seamlessly to remote support staff via the Shared Inbox.

  • Instant Self-Service

    AI provides 24/7 answers to frequently asked questions.

  • Efficient Human Support

    Shared Inbox centralizes inquiries for remote teams.

  • Improved Accessibility

    Offer support regardless of student location or time zone.

Student Portal

Create a Central Hub for Online Learners

Offer a personalized portal for online students to access course resources, track application/enrollment tasks, view communication history, find support links, and register for virtual events.

  • Personalized Information

    Display relevant resources and tasks based on program/status.

  • Self-Service Access

    Empower students to find info and track progress 24/7.

  • Centralized Communication

    Keep all important messages and event links in one place.

A remote learner portal keeps enrollment tasks, resources and a virtual welcome together
Virtual event attendance triggers a welcome email with resources and a text reminder
Automated Communications

Keep Remote Learners Informed & Engaged

Use Workflows with Email and Texting to send automated reminders about course deadlines, registration periods, virtual event details, and important administrative updates critical for online student success.

  • Timely Reminders

    Ensure students don't miss crucial deadlines or updates.

  • Proactive Engagement

    Automate check-ins or resource sharing sequences.

  • Scalable Outreach

    Communicate effectively with large online cohorts.

Explore the Platform

More Tools for Online Education Success

Gecko offers additional features to support the entire online student lifecycle.

Form Automation

Manage online applications, service requests, and feedback digitally.

Contact Management

Track student progress and segment communications effectively.

Calling

Add proactive calling campaigns for outreach or support.

Reporting

Analyze engagement metrics for online programs.

FAQs

Questions About Gecko for Online Education

Common inquiries about supporting remote learning programs.