SMS Platform

Text Messaging That Connects

Engage students through their preferred channel with two-way texting that scales. Automate routine messages while maintaining a personal touch, and seamlessly transition between AI and human support.

Gecko SMS conversation with an illustrative Liquid template and personalized message preview
  • Smart personalization

    Use dynamic tags to personalize messages with contact, form, and event information.

  • AI-powered responses

    Let our chatbot handle routine inquiries while maintaining the option for human support.

  • Multi-channel archive

    Give students access to their complete message history in their portal.

Common Challenges

Ready to transform your texting? Here's what's holding you back.

Here's what we're hearing from our partners about the challenges they face with student text messaging.

Generic messages

Lack of personalization leads to poor engagement and response rates.

Limited scale

Staff struggle to manage high volumes of two-way text conversations.

Scattered conversations

Text messages isolated from other communication channels create confusion.

Message fatigue

Students receive redundant texts when actions aren't tracked across systems.

Missed opportunities

Delayed responses during off-hours lead to lost engagement chances.

Compliance risks

Difficulty managing consent and opt-outs across departments.

Smart Personalization

Messages That Matter

Create highly personalized text messages using dynamic tags and segmentation. Ensure every message is relevant and actionable for each recipient.

  • Dynamic Tags

    Insert personalized content from contact records and other data sources.

  • Smart Segments

    Target specific audiences based on attributes and behaviors.

  • Template Library

    Create and share message templates across departments.

Student details personalize an open-day text invitation
Routine SMS questions flow from AI support to a human colleague
Automated Intelligence

Scale With AI Support

Handle high volumes of text conversations efficiently with AI-powered responses. Seamlessly transition to human support when needed.

  • AI Chatbot

    Automatically handle routine inquiries 24/7.

  • Smart Handoff

    Transition to human support with full conversation context.

  • Response Suggestions

    Get AI-powered response recommendations for faster replies.

Campaign Management

Targeted Campaigns

Run sophisticated text campaigns with advanced targeting and automation. Prevent message fatigue with action-based campaign management.

  • Smart Scheduling

    Send messages at optimal times for better engagement.

  • Action Tracking

    Automatically stop campaigns when students take desired actions.

  • Performance Analytics

    Track delivery, engagement, and response rates.

A targeted invitation stops once a student books
Integration Features

Seamless Connectivity

Connect texting with your other communication channels and systems.

Text and email share one conversation history

Unified Inbox

Manage texts alongside other messages in one central location.

Mobile Gecko student portal with fictional Emma Wilson profile and example text message

Student Portal

Give students access to their complete message history.

Event-based email and SMS reminders with timed actions and an attended condition

Workflow Automation

Trigger text messages based on student actions and system events.

FAQs

Questions smart folks like you asked about our Texting Platform

If we were in your shoes, these are the questions we'd ask.

University Functions

Supporting Teams Across Your Institution

Our Texting solution enhances operations across multiple departments, helping each team engage more effectively with students.

Admissions

Guide prospective students through the application process with timely updates.

Student Success

Send targeted reminders and support messages to keep students on track.

Events Team

Boost attendance with automated reminders and real-time updates.

Financial Aid

Keep students informed about deadlines and required documentation.