We’re pleased to announce that we launched GeckoBot yesterday at our customer forum here in Edinburgh!
GeckoBot can answer questions, capture inquiries, register students to campus events and more — all without the need for input from staff members. It’s designed to give HigherEd Admissions’ teams their time back, freeing them to focus on high-quality one-to-one dialogue with students.
The customizable bot is channel-agnostic too, meaning it can be trained to handle any inquiry, whether the student reaches out via Facebook Messenger, SMS, WhatsApp, or our live chat system.