The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

GeckoEngage College Student Event Planner Optimization

Product Update: Send form responses to Chat for one-to-one follow up

One of the primary reasons we created Chat, our unified inbox product, was to give HigherEd teams a single place...

GeckoEngage Higher Education Event Support Baby

5 Ways for Admissions Teams to Stay Sane on A-Level results day

We know that A-level results day is the busiest day of the year for admissions teams. With universities capturing almost...

GeckoEngage Higher Education Chatbot Event Chat

Product Update: Advanced ChatBot Triggers (via Button Clicks)

With today's feature release, GeckoChat customers now have more control over how to trigger their chat widget — and that...

GeckoEngage University Student Chatbot Platform Gecko Team

GeckoEngage Secures New Investment

Student engagement platform secures funding to expand in North America.  GeckoLabs, whose software platform GeckoEngage helps universities to engage and...

GeckoEngage Higher Education Student Chatbot Answers

Product Updates: Importing ChatBot Answers and Improving Call Campaigns

In addition to our Repeat Events, Single Sign-On and Two-Factor Authentication announcements over the past couple of weeks, we've also...

GeckoEngage College Student Event Platfor WCTC Logo

GeckoEngage Partners with WCTC

GeckoEngage Partners with Waukesha County Technical College. Student engagement technology specialist GeckoEngage today announced that the latest higher education institution...

GeckoEngage University Student Chat Support Audio Board

Taking Your Chatbot To The Next Level

Level Up Your Chatbot. So, you’ve got a chatbot, it’s up and running on your website and it’s answering frequently...

GeckoEngage College Event Platform Repeat Events

Product Update: Repeat Events

We're happy to announce that our Repeat Events feature has now been released. 😍🙌 ​ Within a single window, you...

GeckoEngage College Event Tool SSO

Product Updates: Single Sign-On and Two-Factor Authentication

For the security conscious amongst you (isn't that everyone these days?), our recent product improvements might be interesting... Two-Factor Authentication...

GeckoEngage University Chatbot Support Robot Drawing

Getting Started with a Chatbot – How Difficult is it?

Where do you even start when implementing a chatbot? As we see wider adoption of chatbot technology in the fields...

Generation Z in higher education

5 tips for engaging Gen Z in Higher Education

Generation Z, born after the mid-1990s, represent a whole new era of digital natives who grew up alongside the internet....

Human versus Chatbot – what works best?

With chatbots becoming more and more prevalent across customer service in multiple industries, what are the use cases where a...

Product Update: Export Templates

It's not every day a new feature gets an audible gasp from an audience. But that's exactly what happened when...

Student experience is a big deal, but what about the staff experience?

It goes without saying that higher education institutions’ priorities are often laser focused on the student experience, and with good...

Key campus event metrics — and how to improve them

Taking a scientific approach and getting really analytical about the factors that affect your enrollment funnel has, historically, proven challenging...

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