How Live Chat Technology Can Boost Your Results
Live Chat in Numbers
As a follow up to our recent blog where we illustrated chatbots-by-numbers, we’ve also pulled together some stats that underline the benefits of live chat technology – the website widget that allows your reps to answer questions from visitors as they browse your site.
Live chat and chatbot technology go hand-in-hand; with a chatbot answering routine inquiries and passing to a human team mate based on level of complexity or at the visitor’s request.
We’ve done some research into the benefits of using live chat; scroll on to view the numbers.
GeckoEngage provides live chat, chatbot and event management technology for higher education. If you would like to find out more about our technology, why not schedule a demo?