The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

GeckoEngage University Student Chat Support Audio Board

Taking Your Chatbot To The Next Level

Level Up Your Chatbot. So, you’ve got a chatbot, it’s up and running on your website and it’s answering frequently...

GeckoEngage College Event Platform Repeat Events

Product Update: Repeat Events

We're happy to announce that our Repeat Events feature has now been released. 😍🙌 ​ Within a single window, you...

GeckoEngage College Event Tool SSO

Product Updates: Single Sign-On and Two-Factor Authentication

For the security conscious amongst you (isn't that everyone these days?), our recent product improvements might be interesting... Two-Factor Authentication...

GeckoEngage University Chatbot Support Robot Drawing

Getting Started with a Chatbot – How Difficult is it?

Where do you even start when implementing a chatbot? As we see wider adoption of chatbot technology in the fields...

Generation Z in higher education

5 tips for engaging Gen Z in Higher Education

Generation Z, born after the mid-1990s, represent a whole new era of digital natives who grew up alongside the internet....

Human versus Chatbot – what works best?

With chatbots becoming more and more prevalent across customer service in multiple industries, what are the use cases where a...

Product Update: Export Templates

It's not every day a new feature gets an audible gasp from an audience. But that's exactly what happened when...

Student experience is a big deal, but what about the staff experience?

It goes without saying that higher education institutions’ priorities are often laser focused on the student experience, and with good...

Key campus event metrics — and how to improve them

Taking a scientific approach and getting really analytical about the factors that affect your enrollment funnel has, historically, proven challenging...

Product Update: Embeddable Events

If you're managing your events through Gecko (or planning to) we've just released a new feature that will reduce your...

Product Update: Triggered Live Chat Workflows

We've just released a new feature for Chat, which should entice more students to start a conversation with your team...

GeckoEngage Higher Education Event QR Code Flow

5 ways to stand out at HigherEd recruitment events

Standing out and making a lasting impression on prospective students (for the right reasons!) at increasingly overcrowded recruitment events is...

Relative workflows: Event automation made simple

Hands up if you're a fan of event automation...? 🙋🙋‍♂️ If so, I have a product update to share that...

GeckoEngage Higher Education Chatbot Solution Chat Demo

Product update: Deeper Salesforce integration, new Chat app, and more!

We're delighted to kick-off April with a plethora of major product updates! *Updated* - Salesforce Integration Update It's a good...

GeckoEngage College Live Chat Platform Man on Phone

The 4 social messaging trends in Higher Education that digital transformation teams need to know

The world is growing more mobile first by the day. A whole generation is starting to live their lives on...

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