The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

Product Update: September Releases

Hope you've all managed to grab some downtime over the summer break! 🏝️😎 Now that we're all back in the...

How Live Chat Technology Can Boost Your Results

Live Chat in Numbers As a follow up to our recent blog where we illustrated chatbots-by-numbers, we’ve also pulled together...

Chatbot Statistics – why chatbot technology is here to stay

Chatbots in Numbers Chatbots remain a hot topic, with use expanding across multiple sectors; including higher education.  Chatbot technology is...

How to gather feedback from your campus events – and action it for maximum impact!

Last month we wrote a post on how to track attendance at campus events. The two reasons why you’d want...

Product Update: New Android App for GeckoChat

We are pleased to announce that GeckoChat users can now access their conversations from Android devices, with the launch of...

GeckoEngage College Student Event Platform Enrollment

3 ways to track event attendance on campus — and their pros and cons

Before we get into some of the ways you can track event attendance, we’re going to start off with the...

GeckoEngage University Event Platform Software Update

Product Update: Sync your HigherEd Events (& Campus Tours) with Salesforce.org Campaigns

We're happy to announce a new feature for Salesforce institutions who manage their campus tours and events through Gecko's Visit...

GeckoEngage University Student Chat Support Need For Speed

In HigherEd, if you’re not fast, are you last?

Leading universities are utilizing technology to impact responsiveness and overall experience – for students and for staff. It’s a fast-paced,...

GeckoEngage College Student Chat Support QR Code Phone

Admitting Defeat: Why Admissions Staff Need to Look to Technology

A role with an Admissions team can be greatly enhanced with the strategic use of technology. Working in a higher...

GeckoEngage College Student Event Planner Optimization

Product Update: Send form responses to Chat for one-to-one follow up

One of the primary reasons we created Chat, our unified inbox product, was to give HigherEd teams a single place...

GeckoEngage Higher Education Event Support Baby

5 Ways for Admissions Teams to Stay Sane on A-Level results day

We know that A-level results day is the busiest day of the year for admissions teams. With universities capturing almost...

GeckoEngage Higher Education Chatbot Event Chat

Product Update: Advanced ChatBot Triggers (via Button Clicks)

With today's feature release, GeckoChat customers now have more control over how to trigger their chat widget — and that...

GeckoEngage University Student Chatbot Platform Gecko Team

GeckoEngage Secures New Investment

Student engagement platform secures funding to expand in North America.  GeckoLabs, whose software platform GeckoEngage helps universities to engage and...

GeckoEngage Higher Education Student Chatbot Answers

Product Updates: Importing ChatBot Answers and Improving Call Campaigns

In addition to our Repeat Events, Single Sign-On and Two-Factor Authentication announcements over the past couple of weeks, we've also...

GeckoEngage College Student Event Platfor WCTC Logo

GeckoEngage Partners with WCTC

GeckoEngage Partners with Waukesha County Technical College. Student engagement technology specialist GeckoEngage today announced that the latest higher education institution...

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