The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

Human versus Chatbot – what works best?

With chatbots becoming more and more prevalent across customer service in multiple industries, what are the use cases where a...

Product Update: Export Templates

It's not every day a new feature gets an audible gasp from an audience. But that's exactly what happened when...

Student experience is a big deal, but what about the staff experience?

It goes without saying that higher education institutions’ priorities are often laser focused on the student experience, and with good...

Key campus event metrics — and how to improve them

Taking a scientific approach and getting really analytical about the factors that affect your enrollment funnel has, historically, proven challenging...

Product Update: Embeddable Events

If you're managing your events through Gecko (or planning to) we've just released a new feature that will reduce your...

Product Update: Triggered Live Chat Workflows

We've just released a new feature for Chat, which should entice more students to start a conversation with your team...

5 ways to stand out at HigherEd recruitment events

Standing out and making a lasting impression on prospective students (for the right reasons!) at increasingly overcrowded recruitment events is...

Relative workflows: Event automation made simple

Hands up if you're a fan of event automation...? 🙋🙋‍♂️ If so, I have a product update to share that...

GeckoEngage Higher Education Chatbot Solution Chat Demo

Product update: Deeper Salesforce integration, new Chat app, and more!

We're delighted to kick-off April with a plethora of major product updates! *Updated* - Salesforce Integration Update It's a good...

GeckoEngage College Live Chat Platform Man on Phone

The 4 social messaging trends in Higher Education that digital transformation teams need to know

The world is growing more mobile first by the day. A whole generation is starting to live their lives on...

WhatsApp comes to GeckoChat! 🙌🦎

Over 1 billion users are sending 65+ billion WhatsApp messages EVERY. SINGLE. DAY. And starting today, you can incorporate WhatsApp...

GeckoEngage University Event Platform Students

Transform your college admissions team with a bot

Welcome to part 2 of our series of posts looking at the rise of bots in communications. We previously looked...

GeckoEngage College Chatbot Software New York Times Twitter

The rise of Higher Education chatbots

Welcome to the first post of a 2 part series where we start by getting to know bot technology and...

GeckoForum Hackathon Release

We held our very first hackathon at the second GeckoForum on the 5th of March and we are excited to...

GeckoEngage Higher Education Chatbot Tool

Product Update: GeckoBot has arrived! 🤖🚀🦎

We're pleased to announce that we launched GeckoBot yesterday at our customer forum here in Edinburgh! GeckoBot can answer questions,...

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