The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

June Product Update

This is a post by Callum Dickson, one of our Product Managers. He's standing in for Calum Shepherd this month,...

Preparation for Clearing 2020

We know clearing is the most demanding time of the year for our customers, and that's why we are doing...

Advising, chatbots

Chatbots are a personalized tool for student engagement

Chatbots are rapidly transforming higher education - and now they can become a key driver in increasing student engagement and...

May Product Update

Welcome to the May product update! It's been another busy month, with usage increasing dramatically after we began offering a...

Lets get digital for Clearing

  Uncertainty is a constant part of our lives at the moment and it seems to be no different for...

April Product Update

Welcome to our regular product update, this time for April 2020! We hope you are settling into your remote working...

Essential changes at Gecko

I decided to write this blog post to update everyone on Gecko, and remain as transparent as possible so that...

Supporting Students Remotely? Peter, Chirp, Bradley, Obi, and Monty are Ready to Assist

I'm frequently asked to give an introduction to our bots. That usually means that I end up sharing links to...

Say hello to online events!

The new normal, at least for the time being, is that all higher education activities are taking place in a...

GeckoEngage chatbots for higher education - IT Help Desk and Tech Support Around the Clock

When Everyone is Remote – How Tech Support Teams Can Use a Proactive Chatbot

Most IT help desks receive a fairly consistent stream of questions and requests from students, staff, and faculty. That's the...

Free chatbot covid-19

Lamar University expands the use of Chirp Bot with GeckoEngage 

Home to more than 15,000 students, Lamar University is among the fastest-growing universities in Texas. One of the challenges that...

Calum's monthly product update

March Product Update

Welcome to our regular product update - this time for March 2020! It's been a challenging month, for both our...

Matt Lanham - CEO of GeckoEngage

Lean on our chatbot for free for 3 months

We are providing colleges and universities with a free version of our chatbot (trained with coronavirus/COVID-19 information) for the next 3 months.

Announcing decisions we are taking to help our team and our customers

Today I am announcing multiple decisions we have taken to allow us to continue operating Gecko without disruption for our...

SMC coronavirus chatbot update

Using Your Chatbot to Share Important Updates

If your institution doesn’t already have a web page dedicated to information on the coronavirus/COVID-19, odds are that you soon...

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