June Product Update
This is a post by Callum Dickson, one of our Product Managers. He's standing in for Calum Shepherd this month,...
- 10th July 2020
Preparation for Clearing 2020
We know clearing is the most demanding time of the year for our customers, and that's why we are doing...
- 10th July 2020
Chatbots are a personalized tool for student engagement
Chatbots are rapidly transforming higher education - and now they can become a key driver in increasing student engagement and...
- 9th July 2020
May Product Update
Welcome to the May product update! It's been another busy month, with usage increasing dramatically after we began offering a...
- 10th June 2020
Lets get digital for Clearing
Uncertainty is a constant part of our lives at the moment and it seems to be no different for...
- 8th June 2020
April Product Update
Welcome to our regular product update, this time for April 2020! We hope you are settling into your remote working...
- 12th May 2020
Essential changes at Gecko
I decided to write this blog post to update everyone on Gecko, and remain as transparent as possible so that...
- 28th April 2020
Supporting Students Remotely? Peter, Chirp, Bradley, Obi, and Monty are Ready to Assist
I'm frequently asked to give an introduction to our bots. That usually means that I end up sharing links to...
- 14th April 2020
Say hello to online events!
The new normal, at least for the time being, is that all higher education activities are taking place in a...
- 14th April 2020
When Everyone is Remote – How Tech Support Teams Can Use a Proactive Chatbot
Most IT help desks receive a fairly consistent stream of questions and requests from students, staff, and faculty. That's the...
- 10th April 2020
Lamar University expands the use of Chirp Bot with GeckoEngage
Home to more than 15,000 students, Lamar University is among the fastest-growing universities in Texas. One of the challenges that...
- 7th April 2020
March Product Update
Welcome to our regular product update - this time for March 2020! It's been a challenging month, for both our...
- 31st March 2020
Lean on our chatbot for free for 3 months
We are providing colleges and universities with a free version of our chatbot (trained with coronavirus/COVID-19 information) for the next 3 months.
- 19th March 2020
Announcing decisions we are taking to help our team and our customers
Today I am announcing multiple decisions we have taken to allow us to continue operating Gecko without disruption for our...
- 12th March 2020
Using Your Chatbot to Share Important Updates
If your institution doesn’t already have a web page dedicated to information on the coronavirus/COVID-19, odds are that you soon...
- 9th March 2020
