The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

Admissions Hacks GeckoEngage

Admitting Defeat: Why Admissions Staff Need to Look to Technology

A role with an Admissions team can be greatly enhanced with the strategic use of technology. Working in a higher...

Product Update: Send form responses to Chat for one-to-one follow up

One of the primary reasons we created Chat, our unified inbox product, was to give HigherEd teams a single place...

Ready for clearing

5 Ways for Admissions Teams to Stay Sane on A-Level results day

We know that A-level results day is the busiest day of the year for admissions teams. With universities capturing almost...

Product Update: Advanced ChatBot Triggers (via Button Clicks)

With today's feature release, GeckoChat customers now have more control over how to trigger their chat widget — and that...

The GeckoEngage Team

GeckoEngage Secures New Investment

Student engagement platform secures funding to expand in North America.  GeckoLabs, whose software platform GeckoEngage helps universities to engage and...

Product Updates: Importing ChatBot Answers and Improving Call Campaigns

In addition to our Repeat Events, Single Sign-On and Two-Factor Authentication announcements over the past couple of weeks, we've also...

WCTC partners with GeckoEngage

GeckoEngage Partners with WCTC

GeckoEngage Partners with Waukesha County Technical College. Student engagement technology specialist GeckoEngage today announced that the latest higher education institution...

Take chatbot to next level

Taking Your Chatbot To The Next Level

Level Up Your Chatbot. So, you’ve got a chatbot, it’s up and running on your website and it’s answering frequently...

Product Update: Repeat Events

We're happy to announce that our Repeat Events feature has now been released. 😍🙌 ​ Within a single window, you...

Product Updates: Single Sign-On and Two-Factor Authentication

For the security conscious amongst you (isn't that everyone these days?), our recent product improvements might be interesting... Two-Factor Authentication...

How difficult to get started with chatbot

Getting Started with a Chatbot – How Difficult is it?

Where do you even start when implementing a chatbot? As we see wider adoption of chatbot technology in the fields...

Generation Z in higher education

Engaging with Gen Z: Five Tips for Higher Education

Generation Z, born after the mid-1990s, represent a whole new era of digital natives who grew up alongside the internet. ...

Human versus Chatbot – what works best?

With chatbots becoming more and more prevalent across customer service in multiple industries, what are the use cases where a...

Product Update: Export Templates

It's not every day a new feature gets an audible gasp from an audience. But that's exactly what happened when...

Student experience is a big deal, but what about the staff experience?

It goes without saying that higher education institutions’ priorities are often laser focused on the student experience, and with good...

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