Help, I lost my login: IT HelpDesk Chatbots
Artificial intelligence is popping up seemingly everywhere these days, and the IT support function is no exception. Chatbots in higher...
- 12th February 2020
Trusting Your Chatbot
The story of digital transformation in higher education is one of trust and perception. Most conversations about digital transformation involve...
- 11th February 2020
Retention matters – how chatbots provide 365 / 24×7 support
Chatbots are rapidly transforming higher education - and now they can become a key driver in improving retention rates at...
- 7th February 2020
Getting Digital: How a Chatbot Can Answer Thousands of Student Questions
How can you use a chatbot to answer thousands of student questions? ‘What majors do you offer?’, ‘what minors do...
- 23rd January 2020
10 Reasons Why Your Advising Team Needs a Chatbot
Chatbots, chatbots and more chatbots. You’re probably asking yourself, does my university really need one? And more importantly, what actually...
- 21st January 2020
Successful 2019 for GeckoEngage
Year in Review: A Very Successful 2019 for Gecko Engage Well, what a year 2019 was for GeckoEngage - it...
- 10th January 2020
2019 Product Recap
Hi, and welcome to the twenties! (Or welcome back to the twenties, for some of our older readers. 😉) After...
- 9th January 2020
GeckoEngage joins HELOA National Conference 2020
Are you attending the HELOA National Conference 2020 in Stratford upon Avon, 15-17 January? This year’s conference will bring together...
- 8th January 2020
New Podcast on Higher Ed, Leadership, and Chatbots
Recently, I had the chance to be a guest on the excellent 31Minutes podcast from H·A ThirtyOne with Karen M. Black and Karyn Adams…
- 16th December 2019
Curious About Chatbots for Higher Education?
There’s a lot of buzz around chatbots in higher education right now; and if your curiosity is piqued as to...
- 13th December 2019
Getting Digital = Innovative Technology + Organizational Culture
My final higher ed event of 2019 was the UPCEA Marketing and Enrollment Management Seminar (MEMS). Billed as “the premier...
- 12th December 2019
10 key takeaways from #AMAHigherEd
More than 1,000 higher ed professionals attended last week's 2019 AMA Symposium for the Marketing of Higher Education in Las...
- 18th November 2019
How long does it take to launch a chatbot?
It’s not as time consuming as you might think to launch a chatbot. While it might seem overwhelming when you...
- 8th November 2019
Reflections from AACRAO #SEM19
This year's AACRAO Strategic Enrollment Management (SEM) Conference was filled to the brim with sessions, insights, and networking opportunities. Our...
- 7th November 2019
Product Update: Tagging (and filtering!) chatbot answers
Hey y'all — just a quick note to let you know about two recent improvements we've made to GeckoChat. Tagging...
- 23rd October 2019
