Admitting Defeat: Why Admissions Staff Need to Look to Technology
A role with an Admissions team can be greatly enhanced with the strategic use of technology. Working in a higher...
- 19th July 2019
Product Update: Send form responses to Chat for one-to-one follow up
One of the primary reasons we created Chat, our unified inbox product, was to give HigherEd teams a single place...
- 17th July 2019
5 Ways for Admissions Teams to Stay Sane on A-Level results day
We know that A-level results day is the busiest day of the year for admissions teams. With universities capturing almost...
- 11th July 2019
Product Update: Advanced ChatBot Triggers (via Button Clicks)
With today's feature release, GeckoChat customers now have more control over how to trigger their chat widget — and that...
- 3rd July 2019
GeckoEngage Secures New Investment
Student engagement platform secures funding to expand in North America. GeckoLabs, whose software platform GeckoEngage helps universities to engage and...
- 2nd July 2019
Product Updates: Importing ChatBot Answers and Improving Call Campaigns
In addition to our Repeat Events, Single Sign-On and Two-Factor Authentication announcements over the past couple of weeks, we've also...
- 27th June 2019
GeckoEngage Partners with WCTC
GeckoEngage Partners with Waukesha County Technical College. Student engagement technology specialist GeckoEngage today announced that the latest higher education institution...
- 27th June 2019
Taking Your Chatbot To The Next Level
Level Up Your Chatbot. So, you’ve got a chatbot, it’s up and running on your website and it’s answering frequently...
- 26th June 2019
Product Update: Repeat Events
We're happy to announce that our Repeat Events feature has now been released. 😍🙌 Within a single window, you...
- 21st June 2019
Product Updates: Single Sign-On and Two-Factor Authentication
For the security conscious amongst you (isn't that everyone these days?), our recent product improvements might be interesting... Two-Factor Authentication...
- 18th June 2019
Getting Started with a Chatbot – How Difficult is it?
Where do you even start when implementing a chatbot? As we see wider adoption of chatbot technology in the fields...
- 11th June 2019
Engaging with Gen Z: Five Tips for Higher Education
Generation Z, born after the mid-1990s, represent a whole new era of digital natives who grew up alongside the internet. ...
- 30th May 2019
Human versus Chatbot – what works best?
With chatbots becoming more and more prevalent across customer service in multiple industries, what are the use cases where a...
- 24th May 2019
Product Update: Export Templates
It's not every day a new feature gets an audible gasp from an audience. But that's exactly what happened when...
- 17th May 2019
Student experience is a big deal, but what about the staff experience?
It goes without saying that higher education institutions’ priorities are often laser focused on the student experience, and with good...
- 16th May 2019
