59% of conversations with students happen out of office hours. Can chatbots help?
In the new world of social distancing, remote learning, and continued uncertainty for colleges and students, especially international students, many...
- 22nd July 2020
Record-Breaking Enrollment: University of California, Irvine Attracts Students with support from AI
Our CEO, Matt Lanham recently had the opportunity to catch up with Bryan Jue, Sr. Associate Director, Office of Undergraduate...
- 22nd July 2020
June Product Update
This is a post by Callum Dickson, one of our Product Managers. He's standing in for Calum Shepherd this month,...
- 10th July 2020
Preparation for Clearing 2020
We know clearing is the most demanding time of the year for our customers, and that's why we are doing...
- 10th July 2020
Chatbots are a personalized tool for student engagement
Chatbots are rapidly transforming higher education - and now they can become a key driver in increasing student engagement and...
- 9th July 2020
May Product Update
Welcome to the May product update! It's been another busy month, with usage increasing dramatically after we began offering a...
- 10th June 2020
Lets get digital for Clearing
Uncertainty is a constant part of our lives at the moment and it seems to be no different for...
- 8th June 2020
April Product Update
Welcome to our regular product update, this time for April 2020! We hope you are settling into your remote working...
- 12th May 2020
Essential changes at Gecko
I decided to write this blog post to update everyone on Gecko, and remain as transparent as possible so that...
- 28th April 2020
Supporting Students Remotely? Peter, Chirp, Bradley, Obi, and Monty are Ready to Assist
I'm frequently asked to give an introduction to our bots. That usually means that I end up sharing links to...
- 14th April 2020
Say hello to online events!
The new normal, at least for the time being, is that all higher education activities are taking place in a...
- 14th April 2020
When Everyone is Remote – How Tech Support Teams Can Use a Proactive Chatbot
Most IT help desks receive a fairly consistent stream of questions and requests from students, staff, and faculty. That's the...
- 10th April 2020
Lamar University expands the use of Chirp Bot with GeckoEngage
Home to more than 15,000 students, Lamar University is among the fastest-growing universities in Texas. One of the challenges that...
- 7th April 2020
March Product Update
Welcome to our regular product update - this time for March 2020! It's been a challenging month, for both our...
- 31st March 2020
Lean on our chatbot for free for 3 months
We are providing colleges and universities with a free version of our chatbot (trained with coronavirus/COVID-19 information) for the next 3 months.
- 19th March 2020
