The Gecko blog

Find out the latest news from Gecko, the education sector, and also takeaways from events we attend.

IT help desk function

Help, I lost my login: IT HelpDesk Chatbots

Artificial intelligence is popping up seemingly everywhere these days, and the IT support function is no exception. Chatbots in higher...

GeckoEngage makes chatbots that you can trust

Trusting Your Chatbot

The story of digital transformation in higher education is one of trust and perception. Most conversations about digital transformation involve...

Advising, chatbots

Retention matters – how chatbots provide 365 / 24×7 support

Chatbots are rapidly transforming higher education - and now they can become a key driver in improving retention rates at...

Admissions, Chatbots

Getting Digital: How a Chatbot Can Answer Thousands of Student Questions

How can you use a chatbot to answer thousands of student questions? ‘What majors do you offer?’, ‘what minors do...

academic advising, chatbots

10 Reasons Why Your Advising Team Needs a Chatbot

Chatbots, chatbots and more chatbots. You’re probably asking yourself, does my university really need one? And more importantly, what actually...

GeckoEngage Year in Review 2019

Successful 2019 for GeckoEngage

Year in Review: A Very Successful 2019 for Gecko Engage Well, what a year 2019 was for GeckoEngage - it...

2019 Product Recap

Hi, and welcome to the twenties! (Or welcome back to the twenties, for some of our older readers. 😉) After...

GeckoEngage at HELOA

GeckoEngage joins HELOA National Conference 2020

Are you attending the HELOA National Conference 2020 in Stratford upon Avon, 15-17 January? This year’s conference will bring together...

New podcast episode about chatbots and higher education

New Podcast on Higher Ed, Leadership, and Chatbots

Recently, I had the chance to be a guest on the excellent 31Minutes podcast from H·A ThirtyOne with Karen M. Black and Karyn Adams…

Curious About Chatbots for Higher Education?

There’s a lot of buzz around chatbots in higher education right now; and if your curiosity is piqued as to...

Eric Stoller speaking at UPCEA MEMS 2019

Getting Digital = Innovative Technology + Organizational Culture

My final higher ed event of 2019 was the UPCEA Marketing and Enrollment Management Seminar (MEMS). Billed as “the premier...

AMA Higher Ed

10 key takeaways from #AMAHigherEd

More than 1,000 higher ed professionals attended last week's 2019 AMA Symposium for the Marketing of Higher Education in Las...

GeckoEngage Chatbot Stats

How long does it take to launch a chatbot?

It’s not as time consuming as you might think to launch a chatbot.  While it might seem overwhelming when you...

Eric Stoller, GeckoEngage, Chatbots at AACRAO SEM

Reflections from AACRAO #SEM19

This year's AACRAO Strategic Enrollment Management (SEM) Conference was filled to the brim with sessions, insights, and networking opportunities. Our...

Product Update: Tagging (and filtering!) chatbot answers

Hey y'all — just a quick note to let you know about two recent improvements we've made to GeckoChat. Tagging...

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