The bots have a personality that is as unique as each school with names usually derived from popular school mascots: Peter, Murray, Chirp, Obi, Pearl, Monty, Bradley, Mo, and more. Some of our chatbots can tell jokes, tell you about the weather, and even make recommendations about what to watch on Netflix!
Included within our chat platform, live chat with a person can easily be scaled across an entire institution. Live chat is a wonderful option for schools that want to have staff answering questions during the workday and then the chatbot takes over after-hours. In other words, digital engagement through chat, never takes a break and is always ready to start a conversation about a variety of topics.
GeckoEngage chatbots provide answers, support, and resources in many areas in higher education, including: enrollment management / admissions / recruitment, academic advising, IT help desk / tech support, career services, counseling / wellness, financial aid, international student support, student affairs / student services, residence life, dining services, registrars, and campus communications / marketing.