In the new world of social distancing, remote learning, and continued uncertainty for colleges and students, especially international students, many are in disarray.
Students likely have many questions and need guidance. Back on campus, they would have had the ability to walk into an advisor or counselors office but now things are a bit different.
Colleges across the country are tasked with finding innovative ways to check in with students and manage the increase in student questions. One way colleges are handling the influx of inquiries is through chatbot technology.
Here are 3 ways colleges are leaning on bots for support: